I hold the exact same problem. I discovered a description from your doc (vety previous doc). But I feel we'd like Improved details.
We have now a scenario with a customer, they are attempting to install the collector, but to activate the collector they require Cert., buyer attempted to sign up for the portal currently and following registering towards the sntc portal they obtained a concept stating a cisco agent will overview your request and obtain back again for you in 1 business enterprise day. But after over every week no update, it seems none can help or aid
Not able to add CBR Admin Hi staff, I am getting a problem the place The client are unable to assign an Admin CBR on account of the next error: “No available roles to assign to end users” We have currently checked the deal concern and it is associated with both equally The shopper e-mail and our email.
SNTC vulnerabilities Report problem I would want to understand how the vulnerability reporting functions in SNTC. these days, I are actually noticing a thing strange. Not sure, whether it is a reporting issue or something which I'm lacking.
Our read more Team is Performing for getting this corrected right away. For anyone who is going through this, please create a discussion, and we can get the details from you, and manually comprehensive the method. we've been sorry for any inconvenience this has triggered. We'll notify you when this continues to be fixed.
Click the navigation hyperlinks under to accessibility components for employing our assistance and supported collectors.
you will discover various methods for you to catalog your stock and make it available on the SNTC portal. in your First add, we suggest that you choose to use our very simple CSV file import option to bring just a few within your included units in to the portal. This will provide you with use of every one of the report possibilities.
fixed! not able to obtain the SNTC portal After i test at obtain the SNTC portal thru Firefox or Edge, it takes me to your web page momentarily then loops me back again into the registration website page.
The Smart Net Total Care support delivers the technological innovation to investigate and report details about Cisco community features and provide community mindful details. stock facts is securely uploaded to Cisco by means of the CSPC collector as well as the reports are offered in the smart Internet total care web portal.
CSAM
Cisco TAC gurus are accessible 24 hours per day, 365 days per year. specialized providers are backed by advance hardware substitution in as small as two hrs on the web self-aid tools contain our extensive awareness library, software package downloads, and assist resources designed to help you solve network troubles immediately, typically with out opening a situation.
This causes it to be much easier to take care of appropriate machine configurations, identify conclusion-of-life hardware, and plan for needed solution upgrades Outstanding customer service
Smart abilities are delivered with the Smart Net Total Care portal, furnishing actionable reports and automation to assist your Cisco merchandise. Customizable screens explain to you up-to-date details about the assistance coverage, item lifecycles, and alerts that apply to the community.
● take care of troubles more rapidly by identifying issues quickly and streamlining your incident administration processes to further improve IT services concentrations.